Joseph LaSorsaPablo Ortiz-Monasterio
KPIs and ROI: Proving the Negative
Topic Description: Many providers struggle with proving the negative, or in other words – proving what they have prevented, typically relying on aged and irrelevant key performance indicators from other industries. This discussion is aimed to share innovations within this topic and encourage evolutionary thought.
Speaker Bio: Joseph M. LaSorsa, CPP is a former US Marine, and he currently manages and provides protective services, security consulting services, private investigations, technical surveillance counter-measures, and training courses for LaSorsa and Associates – an international executive protection company.